Refund Policy

At Blake & Lane, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we offer a 30-day return window from the date your order is delivered.

Please review the details below before submitting a return request.

Return Requirements

To qualify for a return, products must meet the following conditions:

• Items must be unused, unworn, and in their original condition.
• All original tags must remain attached.
• Products must be returned in their original packaging.
• A valid order confirmation or proof of purchase is required.

Items Not Eligible for Return

The following products are not eligible for refunds or returns:

• Final sale merchandise
• Gift cards

Requesting a Return

To request a return, please contact our support team at info@blakeandlane.com within 30 days of receiving your order.

Once your request has been reviewed and approved, we will provide detailed return instructions, including the return shipping address.

Approved returns must be shipped within 7 business days after authorization. Returns sent beyond this timeframe may be declined.

Please note that returns sent without prior approval cannot be processed.

Original shipping fees are not refundable.

For assistance at any time, contact us at info@blakeandlane.com.

Return Shipping Responsibility

Customers are responsible for all return shipping expenses unless otherwise required by law.

Shipping fees paid at checkout, as well as any optional shipping protection charges, are non-refundable.

Damaged or Incorrect Orders

We recommend inspecting your order immediately upon delivery.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at info@blakeandlane.com. Our team will review the issue and work toward a prompt resolution.

United States Return Rights

Customers located within the United States may request a return or cancellation within 30 days of receiving their order.

Returned products must remain in unused condition, with original tags attached, in their original packaging, and accompanied by proof of purchase.

Refund Processing

After we receive and inspect your returned item(s), we will notify you by email regarding the status of your refund request.

If approved, the refund will be issued to the original payment method used during checkout within 7 business days.

Please note that financial institutions and credit card providers may require additional time to process and post the refund to your account.

If you have any questions regarding our Refund Policy, please contact us at info@blakeandlane.com

Contact Us

Store Name: Blake & Lane
Business Name: KAB COMERCIO ONLINE LTDA
Company Number: 571769730001-01
Email: info@blakeandlane.com
Business Hours: Mon - Friday: 9am - 5pm (EST)