Shipping policy

Shipping Policy

At Blake & Lane, we are committed to delivering your order efficiently and securely. Please review the information below regarding our shipping procedures and delivery expectations.

Order Processing

All orders require a processing period before shipment.

Processing Time: 1–3 business days (Monday through Friday)

Please note that every product goes through a preparation and fulfillment process before being dispatched, which is included in the processing timeframe above.

Shipping Information

United States Orders

  • Transit Time: 3–6 business days
  • Estimated Delivery Time: 4–9 business days (processing time included)
  • Shipping Cost: Free Shipping on all orders

Order Cut-Off Time

Orders placed before 5:00 PM EST (Eastern Standard Time – New York) will begin processing on the same business day whenever possible. Orders submitted after the cut-off time will be processed on the next business day.

Shipping Partners

To ensure reliable delivery, Blake & Lane works with a variety of trusted shipping providers.

Depending on the destination, package size, and shipping requirements, orders may be delivered through carriers such as USPS, UPS, FedEx, DHL, or other reputable logistics partners.

The carrier assigned to your shipment will be selected based on the most efficient delivery option available.

Order Tracking

Once your order has been shipped, a confirmation email containing tracking information will be sent to the email address provided during checkout.

Tracking updates may take up to 48 hours to appear after shipment confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an order cannot be delivered because of an incorrect, incomplete, or invalid address, additional shipping charges may apply to resend the package.

Blake & Lane is not responsible for delays or delivery issues resulting from incorrect information submitted by the customer.

Delivery Delays

Although we strive to meet all estimated delivery timelines, delays can occasionally occur due to circumstances outside our control, including:

  • Severe weather conditions
  • Transportation disruptions
  • Carrier service interruptions
  • High shipping volume periods
  • Other unforeseen events

If your order exceeds the estimated delivery timeframe, please contact us at info@blakeandlane.com, and our team will assist in investigating the shipment status.

Damaged Deliveries

If your package arrives damaged, please notify us within 7 days of delivery.

To help us resolve the issue quickly, please email info@blakeandlane.com and include:

  • Your order number
  • Photos of the shipping package
  • Photos of the damaged item(s)

Our support team will review your claim and determine the appropriate resolution.

Order Cancellation Policy

If you wish to cancel an order, please contact us immediately at info@blakeandlane.com.

Orders may only be cancelled before they have entered the fulfillment and shipping process.

Once an order has been shipped, cancellation is no longer possible. However, eligible items may be returned according to our Refund Policy.

Consumer Protection Rights

Nothing in this Shipping Policy limits or replaces any rights available under applicable United States consumer protection laws.

Customers may be entitled to remedies such as a replacement, refund, or other resolution if an order is lost in transit, arrives damaged, or is not delivered within a reasonable period of time as required by law.

Contact Information

If you have any questions regarding shipping, delivery status, or order processing, please contact us at:

Email: info@blakeandlane.com

Contact Us

Store Name: Blake & Lane
Business Name: KAB COMERCIO ONLINE LTDA
Company Number: 571769730001-01
Emailinfo@blakeandlane.com
Business Hours: Mon - Friday: 9am - 5pm (EST)